{{ __('labels.rejection_reason') ?? 'Select Rejection Reason' }} *

{{ __('labels.responsible_party') ?? 'Select Responsible Party' }} *

{{ __('labels.responsible_customer') ?? 'Customer (Wrong/Used/Damaged Item Returned)' }} {{ __('labels.responsible_customer_desc') ?? 'Customer sent back an incorrect or damaged item. Customer will NOT receive any refund.' }} {{ __('labels.responsible_rider') ?? 'Rider (Item Damaged / Lost in Transit)' }} {{ __('labels.responsible_rider_desc') ?? 'Courier damaged or swapped item after pickup. Customer receives FULL refund.' }}